lettingsolutions
PROPERTY MANAGEMENT CONSULTANTS
PROPERTY MANAGEMENT CONSULTANTS
LOCAL LETTING AGENCY STANDS UP FOR STANDARDS
NALS (the National Approved Letting Scheme), aims to rid the private letting industry of cowboys
Blackpool, Fylde and Wyre property management agent Letting Solutions, is the latest company to join the NALS nationwide letting scheme - set up to provide a much-needed benchmark accreditation scheme to enable landlords and tenants to avoid the pitfalls of dealing with ‘cowboy’ letting agents.
NALS ensures that agents comply with defined service standards and have in place a customer complaints procedure underpinned by an arbitration scheme, Professional Indemnity Insurance, Client Money Protection cover and access to Tenancy Deposit Protection.
The Scheme is supported by some of the most powerful voices in the property industry. The Association of Residential Letting Agents (ARLA), the National Association of Estate Agents (NAEA) and the Royal Institution of Chartered Surveyors (RICS) support NALS, which is also endorsed by the DCLG (Department for Communities and Local Government), the Housing Corporation and the British Property Federation. Accreditation is open to any firm operating in the lettings sector who meets NALS strict criteria for accreditation.
NALS Operations Director Isobel Thomson comments: “NALS service standards are the consumer’s benchmark against which to judge the performance of letting and management agents operating in the private rented sector and we are delighted to welcome LETTING SOLUTIONS into the Scheme.
“Agents such as Letting Solutions are in the vanguard of a drive to establish uniform service standards in the industry. Those agents who are not prepared to meet the standards required by NALS and, most importantly, the public, will not survive for long.”
Corrin Abbott, partner at Letting Solutions adds: “We see our NALS membership as an excellent opportunity to increase business within our letting and management department. This visible assurance provided by the NALS logo gives prospective landlords and tenants the confidence of knowing the service they can expect from dealing with us.”
More information on The National Approved Letting Scheme and details of how to contact your local NALS agent can be obtained by calling NALS on 01242 581712, emailing info@nalscheme.co.uk or visiting the NALS website www.nalscheme.co.uk.
What is NALS?
The National Approved Letting Scheme (NALS) is a voluntary accreditation scheme for letting and management agents, established in 1999. The objective of the Scheme is to give owners the confidence to let their property by appointing qualified agents who, in joining the Scheme, have agreed to meet a set of minimum service standards for letting and management.
Who can join NALS?
NALS is open to all letting and management firms that can meet the strict accreditation criteria.
NALS is also open to Registered Social Landlords.
Minimum service standards
All members are required to agree to the membership criteria, which are:
For more information on any aspect of The National Approved Letting Scheme or to speak to Isobel Thomson, NALS’ Operations Director call 01242 581712 or visit www.nalscheme.co.uk.
